Thank you for your continued patronage of HOTEL THE CELESTINE GINZA.

We will be revising our breakfast fees from Wednesday, April 1, 2026.

We apologize for any inconvenience this may cause our customers, and we appreciate your understanding.

■ Date of change

Wednesday, April 1, 2026

■Breakfast fee

[Before revision] 3,630 yen (tax included)

[After revision] 4,400 yen (tax included)

We appreciate your continued patronage of HOTEL THE CELESTINE GINZA.

System maintenance will be carried out on the following dates and times.
During the maintenance period, the smartphone app and some systems will be unavailable.
■ Maintenance date and time
① QR check-in issuing system
March 3, 2026 (Tuesday) 17:00 - March 4, 2026 (Wednesday) 5:00
② Smartphone app
Wednesday, March 4, 2026 0:00-5:00
■ Services that cannot be used
The following operations are unavailable to members and non-members:

・All operations including new reservations, changes, and cancellations made through the smartphone app
・Issuing, displaying and changing the content of two-dimensional codes for QR check-in
*QR codes issued in advance and screenshots saved can be used.

We apologize for any inconvenience this may cause, and we appreciate your understanding and cooperation.

Thank you for your continued patronage of HOTEL THE CELESTINE GINZA.
We will be changing the locks for all guest rooms during the period below.

■Dates: Monday, March 9, 2026 - Monday, March 16, 2026

For guests staying during this period, we will not be able to accommodate requests for rooms on higher floors, quieter rooms, or rooms with good views.
Additionally, guests staying multiple nights may be asked to move rooms.

We apologize for any inconvenience this may cause to our customers, and we appreciate your understanding and cooperation.

If you have any questions, please contact the hotel.

Thank you for your continued patronage of HOTEL THE CELESTINE GINZA.

Electrical equipment construction work will be carried out near the hotel on the following dates and times.

■Dates: Saturday, November 1, 2025 - Tuesday, June 30, 2026

■ Time: (Weekdays) 2:00​ ​AM to 7:00AM

(Saturdays, Sundays, and holidays) 10:00 PM to 6:00 AM the next day

(Working hours may vary)

During the construction period, there will be periods of noise, and we apologize for any inconvenience this may cause to our guests.

Thank you for your understanding.

If you have any questions or concerns, please contact the hotel.

Thank you for your continued patronage of HOTEL THE CELESTINE GINZA.

Construction work on a nearby building is currently taking place on the following dates and times:

■Dates: Friday, November 3, 2023 to Tuesday, February 29, 2028 *Excluding weekends and holidays

■ Time:​ ​8:00​ ​to​ ​18:00

(Working hours may vary)

During the construction period, there will be times when noise and vibration will occur, which will cause a great deal of inconvenience to our users.

Thank you for your understanding.

If you have any questions or concerns, please contact the hotel.

We have recently confirmed that some guests who made reservations through Booking.com have received messages via WhatsApp and other platforms, attempting to direct them to phishing websites.
Please note that Booking.com will never ask for your credit card information or request payments by email or chat messages sent in relation to your reservation.
If you receive any suspicious messages by email, SMS, WhatsApp, or other social media platforms, please do not open any attached files or click on any URL links in those messages.

Recently, there have been numerous reports of mobile batteries (including other products with built-in lithium-ion batteries) overheating and catching fire both in Japan and overseas.
To ensure the safety and security of all our guests, we ask for your cooperation in observing the following regarding the use of mobile batteries in guest rooms.

1) To avoid any unforeseen circumstances such as fire, please be sure to unplug your mobile battery when you are away from your room or while sleeping.
2) When charging electronic devices such as mobile phones using a mobile battery, or when using the power outlet in your guest room to charge your mobile battery, please be careful about where you charge it.
- Places exposed to direct sunlight, such as near a window
- On flammable materials such as beds, sheets, and curtains
3) When using or charging a mobile battery, please always do so in a location where you can check its condition yourself.

Please note that if cleaning staff find any of the above conditions during room cleaning, they may move the mobile battery or stop charging it to ensure safety.

We appreciate your understanding and cooperation.

Thank you very much for your continued patronage of The Celestine Hotels.

The vehicle entrance and exit for the "Nishiginza Parking Lot" affiliated with our hotel has been changed.

For details, please check the URL below.

Car entrance map | Nishi Ginza parking lot (nishiginzaparking.co.jp)

If you have any questions or concerns, please contact the hotel.