Thank you for your continued patronage of HOTEL THE CELESTINE GINZA.

Electrical equipment construction work will be carried out near the hotel on the following dates and times.

■Dates: Saturday, November 1, 2025 - Saturday, January 31, 2026

■ Time: (Weekdays) 2:00​ ​AM to 7:00AM

(Saturdays, Sundays, and holidays) 10:00 PM to 6:00 AM the next day

(Working hours may vary)

During the construction period, there will be periods of noise, and we apologize for any inconvenience this may cause to our guests.

Thank you for your understanding.

If you have any questions or concerns, please contact the hotel.

Thank you for your continued patronage of HOTEL THE CELESTINE GINZA.

The 14th floor restaurant "CASITA" will be available for private dinner on the following dates.

Friday, November 21, 2025

Breakfast: 7:00 - 12:00 (last order at 11:00)

Lunch: 12:00 - 15:00 (last order at 14:00)

Dinner: Private dining available

We appreciate your understanding and cooperation in advance.

Thank you for your continued patronage of HOTEL THE CELESTINE GINZA.

In accordance with the law, we will be conducting a "Building-wide Electrical Equipment Inspection" on the following dates.

We apologize for any inconvenience this may cause to our customers.

Thank you kindly look forward for your understanding.

Date and time: Tuesday, January 13, 2026, 12:00-18:00

*All power supplies in the building will be unavailable during the inspection.

*For the safety of our guests, we ask that you refrain from staying inside the facility during the inspection.

【check out】

Please check out at 12:00 on the day of your stay. Also, we cannot accept extensions after 12:00.

【check-in】

Check-in on the day is available from 18:00 onwards. We will only be able to store your luggage until 18:00.

[Stay]

To guests staying on Tuesday, January 13th, please be sure to check the following before going out.

・Please use the in-room safe for valuables or bring your own.

・Please be sure to unplug the cables of your computer, electronic devices, etc. from the outlet.

Please note that we cannot be held responsible in the event of data loss.

・Please refrain from storing refrigerated or frozen items in the refrigerator.

For other details, please contact the hotel.

Recently, there have been numerous reports of mobile batteries (including other products with built-in lithium-ion batteries) overheating and catching fire both in Japan and overseas.
To ensure the safety and security of all our guests, we ask for your cooperation in observing the following regarding the use of mobile batteries in guest rooms.

1) To avoid any unforeseen circumstances such as fire, please be sure to unplug your mobile battery when you are away from your room or while sleeping.
2) When charging electronic devices such as mobile phones using a mobile battery, or when using the power outlet in your guest room to charge your mobile battery, please be careful about where you charge it.
- Places exposed to direct sunlight, such as near a window
- On flammable materials such as beds, sheets, and curtains
3) When using or charging a mobile battery, please always do so in a location where you can check its condition yourself.

Please note that if cleaning staff find any of the above conditions during room cleaning, they may move the mobile battery or stop charging it to ensure safety.

We appreciate your understanding and cooperation.

As part of our fundraising efforts for the Kumamoto heavy rain disaster in August 2025, we received donations from many customers through the donation box set up in the lobby.
Thanks to everyone's cooperation, we were able to donate the total amount of 363,903 yen we received to the Japanese Red Cross.
We would like to express our deepest gratitude for the warm support we have received from all of you.
We also pray from the bottom of our hearts for the speedy recovery of the affected areas.

Thank you for your continued patronage of HOTEL THE CELESTINE GINZA.

Construction work on a nearby building is currently taking place on the following dates and times:

■Dates: Friday, November 3, 2023 to Tuesday, February 29, 2028 *Excluding weekends and holidays

■ Time:​ ​8:00​ ​to​ ​18:00

(Working hours may vary)

During the construction period, there will be times when noise and vibration will occur, which will cause a great deal of inconvenience to our users.

Thank you for your understanding.

If you have any questions or concerns, please contact the hotel.

Thank you very much for your continued patronage of The Celestine Hotels.

The vehicle entrance and exit for the "Nishiginza Parking Lot" affiliated with our hotel has been changed.

For details, please check the URL below.

Car entrance map | Nishi Ginza parking lot (nishiginzaparking.co.jp)

If you have any questions or concerns, please contact the hotel.