Thank you very much for your continued patronage of HOTEL THE CELESTINE KYOTO GION.

We will be carrying out maintenance work on the hotel parking lot on the following dates.
As a result, we will be suspending the use of the hotel parking lot during the following period.

We apologize for any inconvenience caused to our customers.
We appreciate your understanding and cooperation in order to ensure safety and maintain our facilities.

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[Maintenance date]
May 12th (Tuesday) - May 13th (Wednesday), 2026

[Parking suspension period]
May 12, 2026 (Tuesday) 7:00 to May 13, 2026 (Wednesday) 24:00
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During the period when the parking lot is closed, we will guide you to nearby parking lots.
For more details, please contact the hotel.

We appreciate your cooperation.

System maintenance will be carried out on the following dates and times.
During the maintenance period, the smartphone app and some systems will be unavailable.
■ Maintenance date and time
① QR check-in issuing system
March 3, 2026 (Tuesday) 17:00 - March 4, 2026 (Wednesday) 5:00
② Smartphone app
Wednesday, March 4, 2026 0:00-5:00
■ Services that cannot be used
The following operations are unavailable to members and non-members:

・All operations including new reservations, changes, and cancellations made through the smartphone app
・Issuing, displaying and changing the content of two-dimensional codes for QR check-in
*QR codes issued in advance and screenshots saved can be used.

We apologize for any inconvenience this may cause, and we appreciate your understanding and cooperation.

Thank you for your continued patronage of HOTEL THE CELESTINE KYOTO GION.

We will be changing our breakfast fees starting Wednesday, April 1, 2026.

We kindly ask for your understanding and cooperation.

From Wednesday, April 1, 2026: [Before revision] 3,630 yen (tax included) [After revision] 4,400 yen (tax included)

*Sales of breakfast plans with revised breakfast rates will begin on Wednesday, January 14, 2026 at 10:00 AM.

For breakfast plans booked before 10:00 on Wednesday, January 14, 2026, the previous rates will apply.

We have recently confirmed that some guests who made reservations through Booking.com have received messages via WhatsApp and other platforms, attempting to direct them to phishing websites.
Please note that Booking.com will never ask for your credit card information or request payments by email or chat messages sent in relation to your reservation.
If you receive any suspicious messages by email, SMS, WhatsApp, or other social media platforms, please do not open any attached files or click on any URL links in those messages.

As announced by Kyoto City, the accommodation tax will be revised for stays from March 1, 2026 onwards.
Accommodation tax will be collected at the hotel upon check-in.
We appreciate your understanding.

For an overview of the Kyoto City accommodation tax, please see the Kyoto City website.
https://www.city.kyoto.lg.jp/gyozai/page/0000236942.html

Recently, there have been numerous reports of mobile batteries (including other products with built-in lithium-ion batteries) overheating and catching fire both in Japan and overseas.
To ensure the safety and security of all our guests, we ask for your cooperation in observing the following regarding the use of mobile batteries in guest rooms.

1) To avoid any unforeseen circumstances such as fire, please be sure to unplug your mobile battery when you are away from your room or while sleeping.
2) When charging electronic devices such as mobile phones using a mobile battery, or when using the power outlet in your guest room to charge your mobile battery, please be careful about where you charge it.
- Places exposed to direct sunlight, such as near a window
- On flammable materials such as beds, sheets, and curtains
3) When using or charging a mobile battery, please always do so in a location where you can check its condition yourself.

Please note that if cleaning staff find any of the above conditions during room cleaning, they may move the mobile battery or stop charging it to ensure safety.

We appreciate your understanding and cooperation.

From April 1, 2024, the age range for free co-sleeping will be revised as follows.

<Before revision, stay until March 31, 2024>
Children under 12 years old can stay free of charge using existing bedding.
Please note that there is a maximum of 1 person per bed, so please make a reservation according to the number of people sleeping together.
Children under the age of 12 occupying a bed alone and children over the age of 12 will be charged the same price as an adult.

<Revised stay from April 1, 2024>
Preschool children (under 6 years old) can stay free of charge by sharing the same bed.
Please note that there is a maximum of 1 person per bed, so please make a reservation according to the number of people sleeping together.
If a pre-school child uses a bed by himself or a child of elementary school age or older, the same price as an adult will be charged.

For detailed conditions regarding co-sleeping, please search for "sleeping" on each hotel's AI chatbot.