令和8年 熊本地震･千葉豪雨 災害義援金募集の取り組みにおいて、ロビーに設置した募金箱を通じて、多くのお客様からご寄付いただきました。お預かりいたしました募金は、熊本地震2,040,168円、千葉豪雨367,630円を日本赤十字社へ寄託いたしました。皆様から寄せられた温かいご支援に深く感謝申し上げます。そして、被災地の一日も早い復興を心よりお祈り申し上げます。

In accordance with the law, we will be conducting a "Building-wide Electrical Equipment Inspection" on the following dates.

During the inspection, the entire hotel will be closed, access to the building will be restricted, and telephone service will be unavailable.

In addition, due to the inspection work, Yasaka Endo THE CELESTINE KYOTO GION (restaurant on the 1st basement floor) and Bar Oumie (lounge on the 1st floor) will also be temporarily closed.

Please note that on Wednesday, January 13th, you will be able to enter the building from 3:00 PM.

We apologize for any inconvenience this may cause to our customers, and we appreciate your understanding and cooperation.

We appreciate your cooperation.

[Date and time of power outage in the entire building]

January 12, 2027 (Tuesday) 12:00 PM to January 13, 2027 (Wednesday) 3:00 PM

[Yasaka Endo THE CELESTINE KYOTO GION / Temporarily closed]

Tuesday, January 12, 2027 - Dinner

January 13, 2027 (Wednesday) Breakfast

[Bar Oumie /Temporarily closed]

Tuesday, January 12, 2027 7:00 PM - 1:00 AM

Please contact the hotel for more details.

Thank you for your continued patronage of HOTEL THE CELESTINE KYOTO GION.

Please be advised that, effective October 1, 2026 (Thursday), the hotel's on-site parking lot will no longer be available.

From Thursday, October 1, 2026 onwards, we will provide information on alternative parking options.
For information on how to use the service and other details, please contact the hotel.

We apologize for any inconvenience or trouble this may cause our customers, and we kindly ask for your understanding and cooperation.

Thank you for your continued patronage of HOTEL THE CELESTINE KYOTO GION.

We are pleased to announce that construction work for a new building will be carried out on the land adjacent to the hotel during the following period.

During the construction period, noise and vibration may occur during working hours.

We apologize for any inconvenience or trouble this may cause our customers, and we appreciate your understanding and cooperation.

We would appreciate it.

[Construction Period]
October 1, 2026 (Thursday) - March 31, 2028 (Friday)

[Working time]
8:00 AM - 6:00 PM
*Please note that we may perform preparation and cleanup tasks of approximately 30 minutes before and after the work begins.

If you have any questions, please contact the hotel.

We have recently confirmed that some guests who made reservations through Booking.com have received messages via WhatsApp and other platforms, attempting to direct them to phishing websites.
Please note that Booking.com will never ask for your credit card information or request payments by email or chat messages sent in relation to your reservation.
If you receive any suspicious messages by email, SMS, WhatsApp, or other social media platforms, please do not open any attached files or click on any URL links in those messages.

Thank you for your continued patronage of HOTEL THE CELESTINE KYOTO GION.

We will be changing our breakfast fees starting Wednesday, April 1, 2026.

We kindly ask for your understanding and cooperation.

From Wednesday, April 1, 2026: [Before revision] 3,630 yen (tax included) [After revision] 4,400 yen (tax included)

*Sales of breakfast plans with revised breakfast rates will begin on Wednesday, January 14, 2026 at 10:00 AM.

For breakfast plans booked before 10:00 on Wednesday, January 14, 2026, the previous rates will apply.

As announced by Kyoto City, the accommodation tax rate will be revised for stays from March 1, 2026 onwards.
The accommodation tax will be collected at the hotel upon check-in.
We kindly ask for your understanding.

For an overview of the Kyoto City accommodation tax, please see the Kyoto City website.
https://www.city.kyoto.lg.jp/gyozai/page/0000236942.html

Recently, there have been numerous reports of mobile batteries (including other products with built-in lithium-ion batteries) overheating and catching fire both in Japan and overseas.
To ensure the safety and security of all our guests, we ask for your cooperation in observing the following regarding the use of mobile batteries in guest rooms.

1) To avoid any unforeseen circumstances such as fire, please be sure to unplug your mobile battery when you are away from your room or while sleeping.
2) When charging electronic devices such as mobile phones using a mobile battery, or when using the power outlet in your guest room to charge your mobile battery, please be careful about where you charge it.
- Places exposed to direct sunlight, such as near a window
- On flammable materials such as beds, sheets, and curtains
3) When using or charging a mobile battery, please always do so in a location where you can check its condition yourself.

Please note that if cleaning staff find any of the above conditions during room cleaning, they may move the mobile battery or stop charging it to ensure safety.

We appreciate your understanding and cooperation.

From April 1, 2024, the age range for free co-sleeping will be revised as follows.

<Before revision, stay until March 31, 2024>
Children under 12 years old can stay free of charge using existing bedding.
Please note that there is a maximum of 1 person per bed, so please make a reservation according to the number of people sleeping together.
Children under the age of 12 occupying a bed alone and children over the age of 12 will be charged the same price as an adult.

<Revised stay from April 1, 2024>
Preschool children (under 6 years old) can stay free of charge by sharing the same bed.
Please note that there is a maximum of 1 person per bed, so please make a reservation according to the number of people sleeping together.
If a pre-school child uses a bed by himself or a child of elementary school age or older, the same price as an adult will be charged.

For detailed conditions regarding co-sleeping, please search for "sleeping" on each hotel's AI chatbot.