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INFORMATION
Thank you for using Hotel The Celestine Kyoto Gion.
We will be carrying out demolition and removal work on the neighboring building on the following dates.
Therefore, construction noise may occur during some of the following hours.
We apologize for any inconvenience this may cause, and we appreciate your understanding and cooperation.
[Dates] Wednesday, May 7, 2025 - Thursday, July 24, 2025
[Working hours] 8:00 to 17:30
If you have any questions, please contact the hotel.
Thank you for your continued patronage of Hotel The Celestine Kyoto Gion.
We will be carrying out repair work on Large Public Bath on the following dates.
Due to the construction work, Large Public Bath bath will be open for men and women on an alternating basis during the following period. We apologize for any inconvenience this may cause.
Thank you kindly look forward for your understanding.
[Scheduled Date and Time]
Sunday, June 29, 2025 - Thursday, July 10, 2025
[Large Public Bath business hours]
Large Public Bath where no construction work is taking place will be open on a rotating basis for men and women.
June 29th (Sun) 15:00-24:00 Women only
June 30th (Mon) 6:00-10:00 Men only / 15:00-24:00 Men only
July 1st (Tuesday) 6:00-10:00 Women only / 15:00-24:00 Women only
July 2nd (Wednesday) 6:00-10:00 Men only / 15:00-24:00 Men only
July 3rd (Thursday) 6:00-10:00 Women only /
Ladies' section opens from 15:00 / Men's section opens from 18:00
July 4th (Friday) Regular business hours
July 5th (Saturday) Regular business hours
July 6th (Sun) 15:00-24:00 Women only
July 7th (Mon) 6:00-10:00 Men only / 15:00-24:00 Men only
July 8th (Tuesday) 6:00-10:00 Women only / 15:00-24:00 Women only
July 9th (Wednesday) 6:00-10:00 Men only / 15:00-24:00 Men only
July 10th (Thursday) 6:00-10:00 Women only /
Men's room opens from 15:00 / Women's room opens from 18:00
We will resume normal business hours from Friday, July 11th.
If you have any questions, please contact the hotel.
Due to a system error, it is currently not possible to issue receipts for prepayments on the app.
Until the error is resolved, please issue a receipt from your web personal page using a smartphone browser or a PC.
We apologize for any inconvenience this may cause to our customers, and we appreciate your understanding and cooperation.
Thank you for using Hotel The Celestine Kyoto Gion.
We will be changing our breakfast prices from Tuesday, October 1, 2024.
We kindly ask for your understanding and cooperation.
From Tuesday, October 1, 2024: [Before revision] 3,300 yen (tax included) [After revision] 3,630 yen (tax included)
*Sales of breakfast plans with revised breakfast rates will begin on Wednesday, September 11, 2024 at 1:00 PM.
For reservations made before 13:00 on Wednesday, September 11, 2024, the previous rate will be applied.
Thank you for visiting HOTEL THE CELESTINE KYOTO GION.
We would like to announce that breakfast price will change from October 1, 2024.
We apologize for any inconvenience this may cause and ask for your understanding.
From October 1, 2024,
[Before revision]3,300 yen (including tax) / [After revision] 3,630 yen (including tax)
*Accommodation package that includes breakfast with the revised breakfast rates will begin from 13:00 on September 11, 2024.
The breakfast plan booked before 13:00 on September 11, 2024 (Wed.) will be applied to the rates before the revision.
Starting Wednesday, April 1, 2025, we will be changing the names of some room types.
For the time being, there may be a mixture of old and new names displayed.
We apologize for any inconvenience this may cause and appreciate your understanding.
Thank you very much for your continued patronage of The Celestine Hotels.
Starting today, we have started implementing a campaign exclusively for followers on Instagram where you can win a stay with breakfast included.
For campaign details, please check the official Instagram account of The Celestine Hotels.
As part of this campaign, we ask that everyone be careful of ``spoofing accounts'' pretending to be our hotel's name.
The other day, we discovered a case where a third party was using our hotel's name on SNS to send messages about winning a campaign to multiple people.
We do not ask you to enter your credit card number, expiration date, or personal information on SNS.
Please also note that we do not send messages from unofficial accounts.
If you find a suspicious account or message, please report the account as spam on various services and notify us immediately.
Please note that we are not responsible for any damage or loss caused by "impersonation accounts" that are not official accounts operated by our company.
Thank you for your understanding.
[Our official SNS account]
◆Instagram
The Celestine Hotels (@thecelestinehotels)
Mitsui Garden Hotels (@mitsuigardenhotels)
sequence MIYASHITA PARK (@sequence_miyashitapark)
sequence SUIDOBASHI (@sequence_suidobashi)
sequence KYOTO GOJO (@sequence_kyotogojo)
◆Facebook
The Celestine Hotels (Account name: The Celestine Hotels)
Mitsui Garden Hotels (Account name: Mitsui Garden Hotels)
sequence MIYASHITA PARK (Account name: sequence MIYASHITA PARK)
sequence SUIDOBASHI (Account name: sequence SUIDOBASHI)
sequence KYOTO GOJO (Account name: sequence KYOTO GOJO)
[Case of occurrence]
Sending a campaign winning message on Facebook using an account using The Celestine Hotels icon image
(Account name: congradulation******)
We have discovered that suspicious emails are being sent to multiple people using email addresses from our domain and pretending to be from credit card companies.
Please note that we will not send emails with the name of your credit card company from our address.
If you receive a suspicious email, there is a risk of virus infection, redirection to a phishing site, unauthorized access, etc., so please do not view attachments or click on URLs in the body of the email, and delete it immediately. Thank you very much.
From April 1, 2024, the age range for free co-sleeping will be revised as follows.
<Before revision, stay until March 31, 2024>
Children under 12 years old can stay free of charge using existing bedding.
Please note that there is a maximum of 1 person per bed, so please make a reservation according to the number of people sleeping together.
Children under the age of 12 occupying a bed alone and children over the age of 12 will be charged the same price as an adult.
<Revised stay from April 1, 2024>
Preschool children (under 6 years old) can stay free of charge by sharing the same bed.
Please note that there is a maximum of 1 person per bed, so please make a reservation according to the number of people sleeping together.
If a pre-school child uses a bed by himself or a child of elementary school age or older, the same price as an adult will be charged.
For detailed conditions regarding co-sleeping, please search for "sleeping" on each hotel's AI chatbot.
Check-in 15:00|
Check out 12:00
May vary depending on your plan