Starting Monday, August 6, 2024, points earned through the "Point Present Campaign" currently being held on the Mitsui Garden Hotels Accommodation and Points App will no longer be eligible for the exchange service for Mitsui Shopping Park Points.

The points earned through the point giveaway campaign can still be used to pay for accommodation or to exchange for various coupons and gifts.

For details about the point giveaway campaign, please check the campaign list on your app's My Page.
Please note that if you have already participated in the campaign, it will not be displayed in the list of ongoing campaigns.

We apologize for any inconvenience this may cause and appreciate your understanding.
We look forward to your continued support of Mitsui Garden Hotels.

*Please note that the above point exchange suspension dates may be subject to change without notice.

From April 1, 2024, the number of points in the MGH Rewards Club point exchange service will be partially changed and coupons will be added as follows.

Points can be exchanged for various coupons depending on the number of points you have from ``Point Exchange'' on My Page after logging into MGH Rewards Club.

[Change in number of points]

Coupon name: Garden Premier Accommodation Invitation

Number of points after change: 30,000 points

*Exchanges for 25,000 points will be accepted until March 31, 2024.

[Add coupon]

Coupon name: Atami Korakuen Hotel accommodation invitation

Number of points: 30,000 points

Room type: Aqua Square Ocean View Room 2 people/1 room

Thank you very much for your continued patronage of The Celestine Hotels.
Starting today, we have started implementing a campaign exclusively for followers on Instagram where you can win a stay with breakfast included.
For campaign details, please check the official Instagram account of The Celestine Hotels.
As part of this campaign, we ask that everyone be careful of ``spoofing accounts'' pretending to be our hotel's name.

The other day, we discovered a case where a third party was using our hotel's name on SNS to send messages about winning a campaign to multiple people.
We do not ask you to enter your credit card number, expiration date, or personal information on SNS.
Please also note that we do not send messages from unofficial accounts.
If you find a suspicious account or message, please report the account as spam on various services and notify us immediately.
Please note that we are not responsible for any damage or loss caused by "impersonation accounts" that are not official accounts operated by our company.
Thank you for your understanding.

[Our official SNS account]
◆Instagram
The Celestine Hotels (@thecelestinehotels)
Mitsui Garden Hotels (@mitsuigardenhotels)
sequence MIYASHITA PARK (@sequence_miyashitapark)
sequence SUIDOBASHI (@sequence_suidobashi)
sequence KYOTO GOJO (@sequence_kyotogojo)
◆Facebook
The Celestine Hotels (Account name: The Celestine Hotels)
Mitsui Garden Hotels (Account name: Mitsui Garden Hotels)
sequence MIYASHITA PARK (Account name: sequence MIYASHITA PARK)
sequence SUIDOBASHI (Account name: sequence SUIDOBASHI)
sequence KYOTO GOJO (Account name: sequence KYOTO GOJO)
[Case of occurrence]
Sending a campaign winning message on Facebook using an account using The Celestine Hotels icon image
(Account name: congradulation******)

We have discovered that suspicious emails are being sent to multiple people using email addresses from our domain and pretending to be from credit card companies.
Please note that we will not send emails with the name of your credit card company from our address.
If you receive a suspicious email, there is a risk of virus infection, redirection to a phishing site, unauthorized access, etc., so please do not view attachments or click on URLs in the body of the email, and delete it immediately. Thank you very much.

From April 1, 2024, the age range for free co-sleeping will be revised as follows.

<Before revision, stay until March 31, 2024>
Children under 12 years old can stay free of charge using existing bedding.
Please note that there is a maximum of 1 person per bed, so please make a reservation according to the number of people sleeping together.
Children under the age of 12 occupying a bed alone and children over the age of 12 will be charged the same price as an adult.

<Revised stay from April 1, 2024>
Preschool children (under 6 years old) can stay free of charge by sharing the same bed.
Please note that there is a maximum of 1 person per bed, so please make a reservation according to the number of people sleeping together.
If a pre-school child uses a bed by himself or a child of elementary school age or older, the same price as an adult will be charged.

For detailed conditions regarding co-sleeping, please search for "sleeping" on each hotel's AI chatbot.

Thank you for using Hotel The Celestine Tokyo Shiba.

From October 1, 2023 (Sunday), the breakfast buffet price at Celestine Dining "La Prouse Tokyo" will be revised.
Adult (junior high school students and above) 3,300 yen (tax included)
Elementary school student 1,650 yen (tax included)
infant free
We look forward to your continued visit.

Reservation confirmation method due to reservation system change

We have moved the reservation system of our official website to a new system.
For confirmation of your reservation, please have your reservation number at hand and register it at the time of reservation.
Please have your email address ready and follow the process below.

<Reservation confirmation method>
■ Reservations from the old system
Customers whose reservation number is "3 digits - 8 digits - 2 digits (e.g. 000-00000000-00)"
You can check from the following page.
Click here to check the PC version
Click here to check the smartphone version

If you have already paid in advance and would like to have a receipt issued, please proceed to this page.
* To issue a receipt, you will need the "login ID (8 alphanumeric characters) and phone number" described in the reservation confirmation email.
(This is different from your MGH Rewards Club login ID.)

■ Reservations from the new system
Customers whose reservation number is "4 digits - 4 digits - 4 digits (e.g. 0000-0000-0000)"
You can check from the following page.
PC/smartphone common
Customers who have already paid in advance and wish to issue a receipt can also issue it from the above page.

Nationwide Travel Assistance "Tadaima Tokyo Plus" and Citizens' Discount "More Tokyo" Sales from April 1st

At this time, we will not be selling directly on the hotel's official website or by calling the hotel after April 1st.
As soon as preparations are complete, we will inform you on the website and start selling.
In addition, reservations from travel agencies and online travel agents will be handled sequentially according to the schedule of each company.
For details, please contact each travel agency or internet site.