[official]The Celestine Hotels

Each stay weaves a bond

Through the subtle yet intimate hospitality we offer,
we cultivate and weave deep connections.
A place where you will always be welcomed,

whenever you desire.
That is our heartfelt aspiration.

Tokyo

HOTEL THE CELESTINE GINZA

A hotel for the mature who spends time in Ginza,
the city of elegance.
104 rooms of magnificence and tranquility.

HOTEL THE CELESTINE TOKYO SHIBA

A stylish and elegant space that honors history,
filled with light and greenery.
Where the past and future
intertwine on the land of the Satsuma clan.

Kyoto

HOTEL THE CELESTINE KYOTO GION

A place of the distant past in Higashiyama, Kyoto Gion.
An exceptional timeless space for the sophisticated.

CONCEPT

LOCAL EXPERIENCE

Experience the country, the land.
Its traditions, tastes, and aesthetics.

An experience unique to the land, deep in your memory.

PRIVATE STYLE

A place to return to for a time that is uniquely you.
A place to return to yourself,
like a home away from home,
like a special hideout.

PERSONALIZED HOSPITALITY

There is as much hospitality as there are customers.
Hospitality to each and every one of our guests for an irreplaceable comfort.

TOPICS

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Paraart Exhibition to be held at five locations nationwide
HAPPY SMILE ART

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Exclusive benefits for MGH Rewards Club Diamond&Platinum members!

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Today will be the anniversary of a lifetime. Special feature on hotels where you want to spend time with your loved ones.

Notification

2026.01.13 重要 [Restoration Notice] Regarding our email system malfunction

The problem with our email system that occurred around 6:00 PM on January 12th was caused by a hardware failure in an external system.
The service was restored around 9 p.m. on the same day.

Currently, the MGH Rewards Club related systems and QR check-in system are operating normally.

We deeply apologize for any inconvenience or trouble caused to our customers.

2026.01.08 重要 Notice Regarding Messages That Attempt to Direct You to Phishing Websites: We have recently confirmed that some guests who made reservations through Booking.com have received messages via WhatsApp and other platforms, attempting to direct them to phishing websites.
Please note that Booking.com will never ask for your credit card information or request payments by email or chat messages sent in relation to your reservation.
If you receive any suspicious messages by email, SMS, WhatsApp, or other social media platforms, please do not open any attached files or click on any URL links in those messages.

2025.12.11 Year-End and New Year Point Exchange Delivery Information

Points exchange (gifts) will be shipped within the year only for applications received by Thursday, December 25th.
Orders placed after Friday, December 26th may take up to 20 days to be delivered.
We apologize for any inconvenience this may cause and appreciate your understanding.

Additionally, the MGH Rewards Club Membership Office will be closed during the following period for the New Year holidays.

Holiday Closure: December 27, 2025 (Sat) – January 4, 2026 (Sun)

For inquiries regarding accommodation, please select the hotel on this inquiry form and submit it.

URL
https://www.celestinehotels.jp/form/